The term ‘system’ is used here to mean the business infrastructure which is an integrated mechanism comprised of:
Such a business system is comprised of many components as listed above, and all of theses components must be integrated to form one inter-related and self-perpetuating mechanism with feedback for self-guidance… and corrective control.
Furthermore, it is two-dimensional, with tasks and processes which are ‘do-able’ and policies and rules which are ‘know-able’.
It is something that is designed to suit each organisation and be continually refined to become that business’ own on-going, proprietary way of conducting itself.
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