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Scam text messages targeting Australia Post customers


Australia Post is warning the community of widespread scam text messages telling customers there are problems delivering a package, or that a parcel won't be delivered 'due to unverified shipping address'. 

The text messages use AusPost as the sender name (which means it appears in the same text thread as other legitimate AusPost communications) and asks you to click on a link. 

The link leads to a fake website with the Australia Post logo, asking you to verify your address and provide a payment. By entering these details, the scammer can steal your personal and finanical information. 


Does it affect you?
These text messages have been sent to a large number of people. 

The way mobile phones show SMS conversations means this scam message can look like a legitimate Australia Post text message. When scammers pretend to be legitimate or well-known brands to trick you into handing over your personal details, this is known as 'phishing'.

How do you stay safe?
Remember that Australia Post will never:

If you are not sure whether an email, text message or phone call is legitimate, contact the organisation the message claims to be from. Do this by searching for contact details on their official website, social media page or other independent source and not from any contact details in the message. 

If you believe you have sent any personal information to a scam email address or entered it into a scam website and are worried that your identity may have been stolen, you can contact IDCARE - Australia and New Zealand's free national identity & cyber support service on 1300 432 273.

The Money Edge | Bundaberg 

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